Procurement and Law

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1. Introduction

A-Rive Venues is a British event design and delivery company that secured projects from the government in 2007 for the London Olympics 2012.In 2008, the government decided to demand for two more venues for the upcoming event.

A-Rive Venues outsourced work to two contractors, Construct It Quick and Bright for arranging temporary venues. Later, Construct It Quick filed for bankruptcy and could not complete the installation project.Procurement and Law

Consequently, A-Rive Venues hired a new contractor ‘Last Minute Build’ for completion of the installation project. As a result of it, the events were delayed. A-Rive Venues could not meet up the demand for the two temporary venues on time. The business director gave interview to the media about why it got delayed.

Further, the electrical installation was not done properly, which resulted in fire in the commentary box.The challenges faced by A-Rive Venues is one of its kinds. There are challenges to supply chain management, which need to be handled in order to optimize the business operations.

The following essay discusses the main contracting issues and the legal issues that relate to the formation of relationships in supply chain. The legal implications of contractual non-performance in procurement and supply chain are also evaluated in detail.

2. Challenges Faced By Supply Chain Management and How To Overcome Them?
   • Customer Service

Customer service is the important ingredient of supply chain management. It means that delivering the right quantity of product to the right place and at the right time. It is not as simple as it looks. This is an era of customer customization where each customer has his own preference and choice.

It is the duty of the company to meet the demands of the consumers or they will be lost to competitors. Therefore, a client should be provided with all the information in order to facilitate changes and shifts in the supply chain before any issue or fault arises (Cox, 1996).Procurement and Law

A-Rive Venues should have communicated the options to the client (government) so that their demands could be observed or any changes required in the supply chain could be incorporated. Therefore excellent customer service is route for a business to excel and capture the market.