Terms and Conditions

  1. Guarantee: 100% money-back guarantee only if the work is plagiarized. We will give a full refund if the document is found plagiarized.
  2. Limited liability: We always ensure to deliver superior quality of work to our customers and ensure at least 2:1 or 60% quality. It is the liability of the customer to give proper instructions and get the work as per requirements. Our responsibility is to deliver the work as per the requirements and our liability ends when the customer gets satisfied.
  3. Unlimited Amendments: We offer unlimited amendments to all our customers so that they can get the document as per their requirements. Customers can continuously ask for amendments during a period of a maximum of 30days from the date of delivery of the assignment provided that primary instructions mentioned in the order form remain the same. If the instructions are changed, then they will be charged at GBP 25/1000words (50% Discount). Customers can show the draft work to their supervisors and get feedback for changes however once the period of 30days is over, any request made for the changes will not be entertained as the order status gets closed and payment is made to the writer. Any request for changes after a period of 30 days will be considered as a separate order for proofreading and extra charges will apply.

Please note that requests for any changes will take around 24hours after which we will send you the updated document, therefore, changes should be asked keeping in view of the deadline.

  1. Payment in Installments: Considering that most of our customers are students, therefore we offer payments in instalments. Only pay the deposit fee of GBP 50 and get the work on your project started. The remaining payment will be made in instalments after the delivery of work in instalments. The progress on your project will be stopped if you fail to make the previous instalment payment and will only resume once the payment has been made. Final instalment will be only paid once you are completely get satisfied with the assignment as per your requirements.
  2. Referral Discounts: We, at The Document Co offer referral Discounts to all customers whosoever introduces any of his/her friends to us. The basic idea of referral discount is to benefit customers who recommend us. The discounted amount will be 10% of the total order amount of recommended customer. The discount can be redeemed in cash or reduction of price in next order any time, with in one month period.
  1. Result Claims: We always ensure that the work has been delivered as per the requirements and satisfaction of the customer however we don’t guarantee any particular results and our liability stands limited once the customer accepts the document. One cannot guarantee the results as there is always a gap between the expectations of the tutor and the instructions given to the writer. We guarantee 100% satisfaction of the customer, not the teacher as the writer is not in contact with the tutor. We can always deliver a document that satisfies the customer as we solely work on their instructions however claiming for any particular result is not in our hands because we are not aware of the tutor’s expectations and satisfying a tutor is beyond our scope.

It’s solely the responsibility of the customer to deliver full & correct instructions and get the work done as per their own requirements.

Any claims for results will not be entertained once the final document is approved by the customer and no changes were requested despite the fact that Unlimited review and amendments were offered.

  1. Resit Assignments: Customers will get a 30% discount in the case of resit assignments provided that suitable proofs are given.