This article consists of 25 pages and 5619 words. Team Communication in Safety Critical Settings: Is take-off briefing work efficient? In order to have full access to this article, email us at thedocumentco@hotmail.co.uk
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- Abstract…….……………………………………………………………….Page 3
- Introduction…………………………………………………………………Page 4
- Safety-Critical Settings…………………………………………….………Page 4
- Team Communication……….……………………………………………Page 5
- Take off briefing……….……….…………………………………………. Page 6
- Does take off briefing work? ……….…………..………………………..Page 9
- Hybrid learning from adaptations in safety-critical
settings environment…….…………..……………………………………Page 11
- Conclusions ……………………………………………………………….Page 14
- List of figures………………………………………………………………Page 15
- References…………………………………………………………………Page 16
ABSTRACT
This paper examines how human factors pertaining to the requirements of team communications in safety-critical settings in aviation affect the take-off briefing. The take-off phase itself is focused on so as to understand the need of take-off briefing, its structure and effectiveness.
It also provides actors with non-technical support so as that their daily performance before take-off can be rendered effective. Particular emphasis is placed on whether human factors requirements are fully identified and meet the needs of users regarding team communication in safety critical settings.
Initially, the team communication aspects (Crew Resource Management) have been emphasized upon, followed by stating the broader perspective in the settings of safety critical in aviation, which focuses on flight phases and accidents related to aviation.
Main factors of these are the technology – aircraft generation – and the changes in communication structure that occur during adaptation of the new technology, and how it impacts the take-off briefing and its effectiveness.
An orderly literature search after the year 1995, (so as to include new generation aircrafts), acknowledged particular research articles which described the role of team communication and briefings in safety critical settings.
The research articles were nominated using search terms like Aviation, human factors, Team Communication, Safety Critical Settings, and Take off briefing.
The aim of this literature review is to facilitate an understanding of the research, practice, and routine of take-off briefing and the communications associated with it. Lastly, it delivers a consolidation of lessons learned from the literature and critical discussion, as well as forthcoming needs of the take-off briefing performance from adaptation of cutting-edge technology in recent times.
Keywords: Aviation, Team Communication, Safety Critical Settings, Human factors, Take off briefing.
Introduction
Safety Critical settings are highly risky procedures or can also be described as indeterminate series of events which have a long-term negative behavioral, commercial, and/or emotional effect on a community (Van Den Heuvel et al., 2013).
Examples of safety critical settings in aviation include scenarios such as a crash before landing, or other incidents before or after take-off. Human error is likely to occur in terms of critical settings such as due to operational inadequacies during routine procedures, or lack of a double-check by a second crew member.
These minor inadequacies may result in major hazards before and during landing (Wiener and Nager, 1988), mostly due to the fact that the mental pressure or stress builds up during such procedures. This can be related to the mental model which is used to show how training can be positively influenced by the guidance of experts (National Research Council (U.S.), Blascovich, and Hartel, 2008).
The inverse of this, that is the negative effects of stress can negatively impact the behavior of aviation team members.
Aviation communication is based on effective relay of instructions from one human to another. Ever since the advent of Crew Resource Management, communication has been included in the aviation training, assessing the interaction…
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