Company – Bank BRI from Indonesia

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Ref No: 50921

Answer # 1: The Bank BRI’s Method for Selecting and Training Negotiators

1. a) Picking a negotiator:

At the moment, Bank BRI chooses negotiators based on their background and specialisation in pertinent industries, such banking, finance, or law. They often pick people who have a solid grasp of the organization’s objectives and who are skilled at communicating and solving problems (Schulhof et al., 2022).

Review of Current Procedures:

Although expertise and experience are key considerations when choosing negotiators, there is currently no systematic method for identifying people who have particular negotiation skills. Being able to negotiate effectively calls for a distinct set of skills, including the capacity for persuasion, active listening, and conflict management. These crucial abilities may not be evaluated or prioritised properly under the existing procedure (Weng et al., 2021).

Recommendation for Improvement:

The following should be put into practise by Bank BRI to enhance the selection procedure. Create a set of criteria first. Establish precise standards for choosing negotiators, taking into account the necessary knowledge, expertise, and credentials. This will make sure that the selected people have the relevant skills. Competency-based assessment comes in second. Create a thorough assessment procedure to gauge candidates’ bargaining abilities (Schulhof et al., 2022). Role-playing exercises, case studies, or behavioural interviews may be used to evaluate a candidate’s capacity for effective negotiation and problem-solving. The multidisciplinary approach comes next. Establish a selection committee with members from the legal, finance, and human resources departments. This varied panel can offer a thorough review and guarantee that negotiators have a wide range of abilities (Weng et al., 2021).

1. a) Negotiators’ education:

There is presently no formal training programme for negotiation….