Introduction

Scenario: Each consult is conducted in a relaxed and private space, with a healthcare center’s features focusing on promoting trust, confidentiality, and open dialogue. These rooms host the most needed medical equipment and relevant teaching materials and resources related to the patient’s disease state. A good room environment paves the way for conversations about treatment options, lifestyle changes, and questions on the patient’s side.

Learning and reflection:

Mrs. Johnson is a 65-year-old female with hypertension.

• I consulted her remotely using telemedicine services, and it became evident that genetics predisposed her to high blood pressure. Also, Mrs. Johnson’s hypertension is aggravated by her low-sodium diet and processed foods with high sodium content, her sedentary lifestyle, and her unhealthy eating habits. Furthermore, ineffective handling of anxiety adds to her rising blood pressure level.

This whole consultation was crucial for its ability to elicit Mrs. Johnson’s family history and lifestyle factors that affected her…..

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